Frequently Asked Questions

I see a message that says BOND_FAIL from the BGX serial connection

I see a message about insufficient encryption from my iOS device

I am having trouble in general connecting to the Bluetooth Xpress

Most connection problems are due to a mismatch in encryption settings between devices, or when one device has stored bonding information and the other device does not. This may happen if one device is told to "forget" the other device. Please see the section about Solving Connection Problems for more information.

I am not able to connect my Galaxy S5 even after resetting bonding

This phone does not support LE Secure Connections which is the default encryption setting for Bluetooth Xpress. Change the the encryption pairing mode to allow LE Legacy Pairing. Set variable bl e p to any to allow LE Legacy pairing.